Cancellation Policy
Cancellation Policy (Emergency Cases):
In case of a death in the immediate family (parents, siblings, spouse, children) or if the trekker is hospitalized (min. 48 hours) or suffers a fracture (leg/arm) within a week before the trek, even if canceled a day before:
90% trek fee refund in cash & 10% as a voucher (valid for 1 year, for any India trek).
Valid documents required. We’re here to support you during tough times.
Note:
Change of trek batch is dependent on the availability of seats in the batch
In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
TTH holds the right to change/cancel the policies, without prior notice
Booking and Payments
The Participant is responsible for verifying the accuracy of all details, including Trip dates and personal documentation, at the time of booking.
Payments must be made in accordance with the timelines and instructions provided by TTH. Late payments may result in cancellation of booking without refund.
In the event of a cash refund, only the portion of the payment made in cash shall be eligible for refund in cash. Any booking made using voucher, discounts, promotional codes, or through any non-cash mode of payment shall not be eligible for a cash refund under any circumstances.
Refunds, if applicable, shall be processed within 15–30 working days of confirmation.
All add-on bookings are subject to the respective add-on cancellation policy, and refunds will be processed accordingly.
Voucher Terms
This is a non-transferable voucher
The voucher cannot be merged with any other offer of Trek The Himalayas
The voucher is valid for Trek booked directly with Trek The Himalayas in India
To avail the voucher please use your register phone number or e-mail id
All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher
Itinerary and Modifications
TTH reserves the right to modify, shorten, or cancel any part of the Trip due to transportation delays, weather, health emergencies, or other unforeseen circumstances including Force Majeure.
Cancellations and Refunds
No refunds or vouchers, partial or otherwise, shall be provided for voluntary withdrawal, non-utilisation of services, or removal from the Trip.
If TTH cancels the Trip before arrival at the designated pick-up point due to unforeseen circumstances or Force Majeure, the Participant may choose from:
An alternate Trip/date.
A credit voucher valid for one (1) year.
Transfer to another Trip, with cost differences payable by the Participant.
If the Trip is abandoned post-arrival at the designated pick-up point, no cash refund or voucher shall be issued. The Trek Again Policy may apply at TTH’s discretion.
TTH shall not be liable for any associated travel costs such as flights, accommodation, or visa fees.
Force Majeure
Events beyond its control including but not limited to earthquakes, landslides, strikes, curfews, war, pandemic, government restrictions, heavy rainfall or snowfall, windstorms, road blockages, trail disruption, or withdrawal of permits, TTH shall not be held liable for any cancellation, delay, or service modification caused by Force Majeure.
Government Employees
Terms & Conditions
Cancellations prior to 25 days from the start of the Trip
Refund Options
5% deduction of trek fee
100% trek fee cash voucher for any trip till one year
Transfer your trek (any trek, any date) to your friend
Cancellation between 24 days and 15 days to the start of the Trip
Refund Options
30% deduction of trek fee
100% trek fee cash voucher for same trip till one year
85% trek fee cash voucher for any trip till one year
Transfer your trek (same trek, any date) to your friend
Cancellation between 14 days and 10 days to the start of the Trip
Refund Options
50% deduction of trek fee
80% trek fee cash voucher for same trip till one year
70% trek fee cash voucher for any trip till one year
Book the same trek, in the same season, with any other batch
Transfer your trek (same trek, any date) to your friend
Cancellation less than 9 days to the start of the trek.
Refund Options
No cash refund
20% trek fee cash voucher for the same trip till one year
10% trek fee cash voucher for any trip till one year
Transfer your trek (same trek, same date) to your friend
To reschedule a trek (same trek only), a 30 % rescheduling fee of the trek cost will apply.